The Solution

Powering restaurants

The effortless way to Automate your restaurant

How an order runs

  1. The customer calls your restaurant

  2. The order gets taken, extra upsells offered

  3. Pickup time and payment processing sorted

  4. The ticket prints in your kitchen with customer details

A perfectly trained customer service agent, built by a restaurant owner who understands the stress of processing orders 4 different ways at once!

Blake outside The Scran Man

Blake, founder of The Scran Man with 6+ years industry experience.
Independently operated restaurant and street food brand.

What it runs for you

The systems that grow a restaurant, on autopilot

Consistent, friendly customer service on every single order, plus the growth work most owners never have time for.

Quality & consistent customer service

Turn RUSHED calls into PERFECTLY processed orders, printed in your restaurant.

Increase order value

Smart upsells help customers discover extras and add-ons, increasing your sales.

Boost Google presence

Google review prompts sent automatically to your customers after they eat.

Retain loyal customers

Automated loyalty points that give regulars a reason to come back.

Targeted campaigns

Marketing messages sent to the right customers, straight to their WhatsApp.

Reports you can use

Analytics and data reporting that show what's selling and who's ordering.

24/7Working through every service, every closed hour and every day off, so you can capture every pre-order for service hours!
  • Restaurant info
  • Menu questions
  • Upsells
  • Secure payments
  • Loyalty points
  • Kitchen ticket
  • Google reviews
Watch a customer order, start to finish
Card
Pay £16.95 here 🔒
Pay securely: Card, Apple Pay or Google Pay
✅ Payment received! Order confirmed.
Pickup: 5:02 PM
⭐ You earned 16 loyalty points. Total points: 55
After their meal
Hi Burt! Thanks for ordering from The Scran Man, we hope you enjoyed it 😊 Would you mind leaving us a quick Google review? It really helps us grow!
⭐ Leave a Google review

WHATSAPP ORDER

The Scran Man · via The Solution
Customer:Burt
Tel:07000000000
1x Philly Cheesesteak
   10" Meal
Pickup5:02 PM
TOTAL£16.95
PaymentCARD · PAID
KITCHEN PRINTER

Real results · The Scran Man

33 orders. One month. Zero staff input.

In one month at The Scran Man, The Solution completed, automated and processed 33 orders from start to finish, with no staff input.

33Orderscompleted, automated and processed
1Monthrunning live at The Scran Man
0Staff inputno one on the team had to touch it
The phone used to run my Friday nights. Now the orders just print.
33 orders in a month and not one of my team touched a phone. That's the dream for any owner.
I was taking orders 4 different ways at once. I built The Solution so I never had to again.
It looked after my customers better than I ever had time to mid-service.

Blake
Owner, The Scran Man · Founder, The Solution AI

Built by astressed outowner!

Automation software built for restaurants by an experienced restaurant owner.

The Solution handles the technology growing your business. Your team handles the food.

The mission

To give restaurant owners more control of their customers' experience and relationships, by simply doing less.

Blake, founder of The Solution AI

Two Friday nights

Same kitchen. Very different service.

Watch what gets printed on a busy Friday, before and after The Solution.

BEFORE

FRIDAY SERVICE

Before The Solution

  • ✕Phone ringing while staff are busy
  • ✕Order taking rushed mid-service
  • ✕Unanswered calls = cash flow gone elsewhere
  • ✕Items get missed off orders
  • ✕Reviews left to chance
STAFF ARE STRESSED!Staff stress the owner
Stress level: max
WITH THE SOLUTION

FRIDAY SERVICE

With The Solution

  • ✓Calls redirected and taken via WhatsApp, 24/7
  • ✓Every customer is satisfied!
  • ✓Tickets print straight to the kitchen
  • ✓No items missed off orders
  • ✓Upsells offered on every order
  • ✓Google review requests sent for you
  • ✓Sales breakdown straight to the owner's phone
STAFF ARE HAPPYCustomers are returning organicallyOwner's got his feet up at home!
Stress level: feet up

Not a restaurant?

We build websites for local businesses too.

Cafés, takeaways, barbers, salons and trades. See your new homepage free before you pay.

See websites

Questions owners ask

Before you book a demo

Do my customers need to download an app?

No. Your customers already use WhatsApp, so there's nothing to download and no friction. They order in the app they use every day.

What happens when a customer calls my restaurant?

They're offered to order through WhatsApp with loyalty rewards. From there, The Solution takes the order, answers their questions and offers the upsells.

How do customers pay?

By card, Apple Pay or Google Pay through a secure payment link, or they can choose to pay cash on collection.

How do orders reach my kitchen?

The ticket prints straight to your kitchen with the customer's details and their full order. No one on your team has to type anything in.

Does it work when we're closed?

Yes. It's active 24/7, so it captures pre-orders through every closed hour and day off, ready for when service starts.

Will it know my menu?

Yes. It's trained on your restaurant's requirements: your menu, sizes, meal options, extras and upgrades.

How much does it cost?

Book a free demo and Blake will walk you through pricing for your restaurant.

Free demo

Want to see what it could do for your restaurant? Book a free demo with Blake.

You'll speak to me directly, not a sales team. I'll show you The Solution working and talk through how it would fit your menu and your busiest services.

Request your demo

Opens WhatsApp with your details filled in, ready to send to Blake.

WhatsApp / Call07940 704599
EmailBlake@usethesolution.com
Websiteusethesolution.com
Blake pointing to The Scran Man shopfront

Founder story

Blake · The Scran Man · The Solution

Why I built The Solution

I built this because the phone never stopped ringing.

I'm Blake. I've spent over six years in the restaurant industry and ran my own restaurant, The Scran Man, independently.

The busier The Scran Man got, the more the phone rang. A great problem to have, but every call in a rush meant stepping away from the grill or from the customer at the counter. I wanted every caller to get the same great service as the people in front of me, without slowing the kitchen down.

So I built The Solution to fix the problems I faced as an owner. It saved me answering the phone and taking orders during busy services, and it looked after my customer relationships perfectly without me lifting a finger.

Every feature in it exists because I needed it in my own kitchen.

BlakeFounder, The Solution

Blake in chef whites holding a meal and a drink in front of The Scran Man mural
Blake at The Scran Man
Inside The Scran Man: blue diner booths, checkerboard floor and graffiti mural
Inside The Scran Man

The Solution · Websites

A website that brings customers through your door.

Fresh, stand-out websites for local businesses, designed and built by Blake. See your new homepage free before you spend a penny, then go live within 1 week.

  • Cafés & restaurants
  • Takeaways & street food
  • Barbers, salons & beauty
  • Trades & local services
FREE
PREVIEW
Example preview. Yours is designed around your business, your photos and your colours.

See it before you pay

Your new homepage, designed free.

Send me your business name, a few photos and what you do. I'll design your new homepage and send it to you, free. Love it? We build the rest. Not for you? No charge, no hard feelings.

Claim my free preview

How it works

Three steps to a website you're proud of

  1. Quick chat

    Tell me about your business, your customers and what you want people to do: call, book, visit or order.

  2. Free homepage preview

    I design your homepage with your photos, colours and words, and send it over to look at on your phone.

  3. Live within 1 week

    Happy? I build the full site, connect it to your web address and put it live, in no longer than 1 week.

What you get

Everything a local business actually needs

  • Looks great on phonesMost of your customers will find you on their phone, so it's built for that first.
  • Your photos, your storyA design made around your business, not a template anyone could have.
  • Menu, services & pricesEverything customers want to know before they visit or book.
  • Enquiries straight to youA contact form that sends messages to your WhatsApp or email.
  • Find us & opening hoursYour address, a map link and your hours, all easy to find.
  • Socials & Google-readyLinks to your socials, plus a proper title and preview when your link is shared.

Simple pricing

One price to build. A small fee to stay online.

No big agency bills and no monthly fees.

Website build

£350

one-off, paid upfront

  • Free homepage preview first
  • Designed around your business
  • Built for phones and computers
  • Connected to your web address
  • Live within 1 week

Hosting

£50/year

paid once a year

Less than £1 a week

  • Keeps your website online
  • Secure padlock (https)
  • One simple yearly payment

Recent work

Built for real local businesses

Real websites, live right now. Tap through and have a look around.

The Solution website homepage on a laptop
The Solution website on a phone

Restaurant tech · usethesolution.com

The Solution

A bold, animated website with real kitchen footage, a live WhatsApp order demo and a kitchen printer animation, built to win restaurant owners over in seconds.

  • Video background
  • Animated demo
  • WhatsApp enquiries
  • Google-ready
View the site
THE SCRAN MANMenuCateringAboutOrder
Birmingham street food HOME OF THE
PHILLY CHEESESTEAK
Book private cateringOrder on WhatsApp

65,000+ scran fans across our socials

CHEESESTEAKSBIRRIA TACOSFRIED CHICKENCATERING
THE SCRAN MANHome of the Philly cheesesteak
Book catering
CHEESESTEAKSBIRRIA TACOS

65,000+ fans

CallWhatsApp

Street food & catering · thescranman.co.uk

The Scran Man

A fresh new home for a Birmingham street food brand with a 65,000+ social following, with private catering enquiries, WhatsApp ordering and the founder's story front and centre.

  • Catering enquiry form
  • WhatsApp ordering
  • Founder story
  • Social links
Visit thescranman.co.uk ↗

Questions

Good to know

Is the preview really free?

Yes. I design your homepage first and send it to you. You only pay the £350 if you want me to build the full site.

What do I pay after the build?

Just hosting to keep your site online: £50 a year, paid once. That's less than £1 a week.

Do I need a web address already?

No. If you have one, I'll connect your site to it. If not, I'll help you choose and set one up. Web addresses are paid for separately, directly to the company you buy them from.

How long does it take?

Your website will be live in no longer than 1 week from when you give me the go-ahead after your free preview.

What do you need from me?

Your business name, a few good photos, what you offer and how customers should contact you. I'll handle the rest.

Free homepage preview

Let's see what your business could look like online.

Fill this in and I'll message you on WhatsApp to get your free preview started.

Request my free preview

Opens WhatsApp with your details filled in, ready to send to Blake.

For restaurants & takeaways

Busy phone? Add WhatsApp ordering to your new site.

The Solution takes phone orders through WhatsApp, offers upsells, takes payment and prints the ticket in your kitchen. 24/7.

See how it works